Patient Services
Carers
A carer is anyone ( this includes children and adults) who looks after a family member, partner or friend who can not cope alone due to illness, disability, a mental health problem or an addiction.
Please do let us know if you are a carer as there maybe support we can offer you to assist in your role as a carer.
Please see link for the Redbridge carers support service https://www.rcss.uk/
See link for carers UK
Please see linkS to the NHS website which has a wealth of information that you may find useful
https://www.nhs.uk/conditions/social-care-and-support-guide/support-and-benefits-for-carers/benefits-for-carers/
https://www.nhs.uk/conditions/social-care-and-support-guide/
Self referrals
Please find a list of services to which you can refer yourself without needing to make an appointment at the surgery
Antenatal clinic
https://www.bhrhospitals.nhs.uk/maternity-services
Termination services – BPAS
https://www.nupas.co.uk/clinics/essex/
Sexual health clinics in Redbridge
https://www.bhrhospitals.nhs.uk/sexual-health
Counselling/ Redbridge talking therapies
Self referral telephone number 0300 300 1554 option 1
https://www.nelft.nhs.uk/services-talking-therapies
Community Treatment Team
The community treatment team (CTT) works with adults in the community with an acute physical need who could potentially be treated at home, rather than attend accident and emergency (A&E). The aim of the service is to prevent unnecessary hospital admissions for those people who are experiencing an acute, physical health crisis, for example: exacerbation of infections or worsening of long term conditions such as COPD and falls without injuries.
https://www.nelft.nhs.uk/services-bdhvrb-community-treatment-team
Contact Us: 0300 300 1660
London Borough of Redbridge Social Care Services
mylife.redbridge.gov.uk/form/contactform
Or telephone 02087087333
Children
Redbridge Childrens Centres
Aim to give your child the best start in life. If you are expecting a baby or are a parent or carer with a child under 5 (or under 9 with a special educational need and/or disability (SEND)), we can provide family support, early education, child and family health services and help with going back to or finding work
https://find.redbridge.gov.uk/kb5/redbridge/fsd/family.page?familychannel=2_3
healthy eating support
https://www.nelft.nhs.uk/services-redbridge-healthy-eating
Care Navigation
This will ensure that the referral is done in a timely manner without having to wait for an appointment to see the GP.
When you phone for an appointment to see the GP , the receptionist will ask you details of why you want to see the GP, this is so that the receptionist / care navigator can then assist you in making an appointment with the most appropriate person/service.
You do not have to give any details to the reception staff if you would prefer not to however if you do, it will help the staff to signpost you to the most appropriate service to meet your needs.
The choice to accept any service that you are signposted to is yours, you will not be denied an appointment with the GP.
Non NHS Services
The NHS provides most health care to most people free of charge, however there are exceptions for
example prescription charges.
There are also a number of services which are not covered by the NHS and so a fee is charged for
these.
- Examples of non NHS services for which fees are charged are
- Medicals for pre employment , sports and driving requirements(HGV, PCO etc)
- Private sick notes
- Certain travel vaccinations
- Vaccination certificates
- Insurance claim forms
- Medical examinations
- Holiday cancellation forms
- Letters requested by , or on behalf of the patient
For information about any of the above services and the fees charged please speak to reception
Please see link our FAQ’S for further information
PCO Medicals
If you are applying for a PCO licence and need an appointment please speak to reception staff to arrange your appointment.
Please note the requirements needed to complete the medical Click to View PCO MEDICAL BOOKING
Test Results
Please telephone for results on Monday, Tuesday, Wednesday of Friday between 12:30 PM – 1:30 PM.