We offer a variety of different appointments including online access telephone appointments and face-to-face appointments.

You can access the following services directly, without  having to make an appointment at the surgery.

Email consultations

You can get online services to consult with your GP. Simply click the link below and follow the instructions. We will review submitted forms within 48 hours.

Online Access

Once you are registered to use the online services you would be able to book appointments online and order repeat prescriptions.
If you do not have access online bookings please see one of our reception staff who can provide you with your login details. Please be advised that the unique login details can only be used for yourself

You can book routine appointments onlineā€¦..(Click here)
You can also book a routine Telephone consultation (click here)
You can request your repeat prescription ( click here)


You can book and cancel appointments using the NHS app ( click here to download app)

By Telephone

Call our reception team to book an appointment over the telephone on (020) 8514 7761


When the surgery is closed, please contact the out of hours service on 111.


We work together with Healthbridge Direct Federation to offer extended access GP hub appointments in the evening and on the weekends. These appointments are held at four locations across the borough:

Newbury Park

Loxford Polyclinic

Fulwell Cross

Southdene Surgery
To see a GP at one of these locations please ring 02037701888


If you need a home visit for emergency medical reasons please call before 10 AM if possible.
Out of surgery hours your request will be dealt with via NHS direct.

Please note

  • Routine appointments are for 10 minutes.
  • Please arrive ontime for your appointment time to ensure you do not lose your place
  • If you are late by more than 10 minutes you may have to rebook the appointment.
  • Only one person may be seen per appointment.
  • Please ask for a double appointment if you have more than one problem to discuss or if you think your issue may take some time.
  • Please ask reception to book you a translator if you need help with interpreting.