Online Consultation
Patient Access
Registration
Prescriptions
Appointments
Patient Services
PPG
Contact Us
Practice News
Key Information
Clinics
Surgery Times
Meet Our Staff
Health Resources
Long Term Conditions
FAQ’s
Practice Manager
Other Staff
© 2020 Ilford Medical Centre. All rights reserved.

Registration

To register you will need to be living within the area shown on the map (click to view map).

We have disables access and do not discriminate on the grounds of race, gender, social class, age, religion, sexual orientation, appearance, medical condition.

Requirements:

Please complete a form for yourself and any other member of your family wishing to register.

You will need to provide some proof of ID and proof of address, for under16’s please provide the full record of immunisations.

Please click here to see examples of proof of address

Proof of address

Please click here to see examples of proof of ID

Proof of ID

Online registration form

You will be offered a health check via telephone or video consultation with the healthcare assistant. This check is very important as the practice will then have some information about you.

If you are on regular medication please attach a copy of your medication along with the form and inform the HCA during the consultation.

If you have children who are under 5 years of age they do not need a health check but it is very important that you attach a copy of the immunisations from their red book.

You will be registered with the practice rather than an individual doctor and therefore free to see any doctor.

Prescriptions

Ordering medication

You can order your medication by one of the following methods

You can order your repeat medication by:

Prescription orderedReady to Collect
MondayThursday
TuesdayFriday
WednesdayMonday
ThursdayTuesday
FridayWednesday

Please allow two working days for your request to be processed,(3 working days if ordered via the pharmacy) the prescription can be collected either by yourself or your nominated pharmacy

prescriptions can also be sent electronically to a pharmacy of your choice. This process is known as electronic prescribing, you will need to speak to your local pharmacy to set this up for you.

The practice policy is that all patients who are taking medication long-term basis are reviewed.

Your review date can be found at the bottom right-hand side of the prescription

please note for safety reasons we do not accept telephone requests

Other requests

If you have been seen in a hospital clinic and have been advised to see the GP for a medication please allow up to 4 weeks for the letter to arrive at the surgery and be processed.

See link for Hospital Medication Request

Bank/Public Holiday

Please ensure that you order your medication early around these busy periods to reduce the risk of running out when the practice is closed.

Prescription Charges and Exemptions

NHS Charges

Current NHS Prescription charge is £9.00 per prescription item

For information on help with medicine charges please visit NHS HELP WITH HEALTH COSTS

Appointments

We offer a variety of different appointments including online access telephone appointments and face-to-face appointments.

You can access the following services directly, without  having to make an appointment at the surgery.

Email consultations

You can get online services to consult with your GP. Simply click the link below and follow the instructions. We will review submitted forms within 48 hours.

E consult

Online Access

Once you are registered to use the online services you would be able to book appointments online and order repeat prescriptions.
If you do not have access online bookings please see one of our reception staff who can provide you with your login details. Please be advised that the unique login details can only be used for yourself

You can book routine appointments online…..(Click here)
You can also book a routine Telephone consultation (click here)
You can request your repeat prescription ( click here)

NHS App

You can book and cancel appointments using the NHS app ( click here to download app)

By Telephone

Call our reception team to book an appointment over the telephone on (020) 8514 7761

OUT OF HOURS

When the surgery is closed, please contact the out of hours service on 111.

HUB APPOINTMENTS

We work together with Healthbridge Direct Federation to offer extended access GP hub appointments in the evening and on the weekends. These appointments are held at four locations across the borough:

Newbury Park

Loxford Polyclinic

Fulwell Cross

Southdene Surgery
To see a GP at one of these locations please ring 02037701888

HOME VISITS

If you need a home visit for emergency medical reasons please call before 10 AM if possible.
Out of surgery hours your request will be dealt with via NHS direct.

Please note

  • Routine appointments are for 10 minutes.
  • Please arrive ontime for your appointment time to ensure you do not lose your place
  • If you are late by more than 10 minutes you may have to rebook the appointment.
  • Only one person may be seen per appointment.
  • Please ask for a double appointment if you have more than one problem to discuss or if you think your issue may take some time.
  • Please ask reception to book you a translator if you need help with interpreting.

Patient Services

Carers

A carer is anyone ( this includes children and adults) who looks after a family member, partner or friend who can not cope alone due to illness, disability, a mental health problem or an addiction.

Please do let us know if you are a carer as there maybe support we can offer you to assist in your role as a carer.

Please see link for the Redbridge carers support service https://www.rcss.uk/

See link for carers UK

Please see linkS to the NHS website which has a wealth of information that you may find useful

https://www.nhs.uk/conditions/social-care-and-support-guide/support-and-benefits-for-carers/benefits-for-carers/
https://www.nhs.uk/conditions/social-care-and-support-guide/

Self referrals

Please find a list of services to which you can refer yourself without needing to make an appointment at the surgery

Antenatal clinic

https://www.bhrhospitals.nhs.uk/maternity-services

Termination services – BPAS

https://www.nupas.co.uk/clinics/essex/

Sexual health clinics in Redbridge

https://www.bhrhospitals.nhs.uk/sexual-health

Counselling/ Redbridge talking therapies

Self referral telephone number 0300 300 1554 option 1
https://www.nelft.nhs.uk/services-talking-therapies

Community Treatment Team

The community treatment team (CTT) works with adults in the community with an acute physical need who could potentially be treated at home, rather than attend accident and emergency (A&E). The aim of the service is to prevent unnecessary hospital admissions for those people who are experiencing an acute, physical health crisis, for example: exacerbation of infections or worsening of long term conditions such as COPD and falls without injuries.

https://www.nelft.nhs.uk/services-bdhvrb-community-treatment-team

Contact Us: 0300 300 1660

London Borough of Redbridge Social Care Services
mylife.redbridge.gov.uk/form/contactform
Or telephone 02087087333

Children

Redbridge Childrens Centres

Aim to give your child the best start in life. If you are expecting a baby or are a parent or carer with a child under 5 (or under 9 with a special educational need and/or disability (SEND)), we can provide family support, early education, child and family health services and help with going back to or finding work

https://find.redbridge.gov.uk/kb5/redbridge/fsd/family.page?familychannel=2_3

healthy eating support

https://www.nelft.nhs.uk/services-redbridge-healthy-eating

Care Navigation

Care navigation is a way by which you  can get your matter dealt with quickly by the most appropriate service. This signposting service can be used in many ways eg instead of calling the surgery to make an  appointment to see your GP for an antenatal referral our reception staff  will signpost you to the online self referral antenatal booking form.

This will ensure that the referral is done in a timely manner without having to wait for an appointment to see the GP.

When you phone for an appointment to see the GP , the receptionist will ask you details of why you want to see the GP, this is so that the receptionist / care navigator can then assist you in making an appointment with the most appropriate person/service.

You do not have to give any details to the reception staff if you would prefer not to however if you do, it will help the staff to signpost you to the most appropriate service to meet your needs.

The choice to accept any service that you are signposted to is yours, you will not be denied an appointment with the GP.

Non NHS Services

The NHS provides most health care to most people free of charge, however there are exceptions for
example prescription charges.

There are also a number of services which are not covered by the NHS and so a fee is charged for
these.

  • Examples of non NHS services for which fees are charged are
  • Medicals for pre employment , sports and driving requirements(HGV, PCO etc)
  • Private sick notes
  • Certain travel vaccinations
  • Vaccination certificates
  • Insurance claim forms
  • Medical examinations
  • Holiday cancellation forms
  • Letters requested by , or on behalf of the patient

For information about any of the above services and the fees charged please speak to reception

Please see link our FAQ’S for further information

PCO Medicals

If you are applying for a PCO licence and need an appointment please speak to reception staff to arrange your appointment.

Please note the requirements needed to complete the medical Click to View PCO MEDICAL BOOKING

Test Results

Please telephone for results on Monday, Tuesday, Wednesday of Friday between 12:30 PM – 1:30 PM.

PPG

  • Our PPG

  • Under Construction

Contact Us

Thank you for visiting the Ilford Medical Centre online. We are happy to hear from you. If you have questions about our facility, staff or services.

Get In Touch

61 Cleveland Rd, Ilford IG1 1EE, UK
Phone: +44 20 8514 7761
Fax: +44 020 8478 4448

Practice News

Key Information

BBC Health News 

  • Zero Tolerance

  • Teaching and Training

  • Accessing Medical Records

  • Privacy Policy

  • Accessible Information Standard

  • Complaints Protocol

  • FRIENDS AND FAMILY TEST

  • MORE INFORMATION

Clinics

We have a number of different clinical appointments booked through our reception team

  • On the Day Medical Appointments
  • Diabetes Chronic Disease Clinics
  • Diabetes Foot Check clinics
  • Asthma Check Clinics
  • COPD Clinics
  • New Patient Health Check Clinics
  • NHS Health Check Clinics
  • Six week baby check clinics
  • Postnatal Check Clinics
  • Smear Test Clinics

Surgery Times

Surgery Hours

The medical centre is open Monday to Friday from 8:00 AM – 6:30 PM.

We also offer extended hours from 6:30 PM to 7:00 PM on Mondays, Wednesdays, Fridays and on Saturday morning between 8:30 AM and 10:00 AM.

Test Results

Please telephone for results on Monday, Tuesday, Wednesday of Friday between 12:30 PM – 1:30 PM.

Out of Hours

When the surgery is closed, please contact the out of hours service on 111.

HUB Appointments

The Extended Access GP Hubs offer primary care appointments on both weekday evenings and weekends. These appointments are held at four locations across the borough: Newbury Park, Loxford Polyclinic, Fulwell Cross and Southdene Surgery.
To see a GP at one of these locations please ring 02037701888

For advice call NHS 111 (available 24 hours).

Meet Our Staff

From the beginning, our team developed quality policies for quality care. In addition to our physicians’ advanced qualifications and vast experience, they are also committed to consistently providing excellent care to the people.

  • Dr. Asma

    MBBS MRCGP MRCOG DFSRH

  • Dr. F Hussain

    MBBS, MRCGP

  • Dr. Giridhar

    MBBS MRCGP DFSRH DCH

  • Dr. N Parvez

    MBBS, MRCGP

  • Dr. N Seedat

    MBchB, DRCOG, MRCGP

  • Dr. S Ali

    MBBS, DRCOG, DFSRH

  • Dr. S Kumar

    MBBS, MRCGP

Long Term Conditions

  • Diabetes

  • Coronary Heart Disease

  • Chronic Obstructive Pulmonary Disease

  • Asthma

  • Osteoarthritis

FAQ’s

I have a form that needs a gp’s input, how can I get this arranged?

Please vist the surgery with the relevant form/paperwork
The reception staff will then advise you further with regards to any fees payable and the time taken
to process the documentation.

I only need a gp’s signature whats the problem

When a GP signs a certificate or completes a report it is a condition of remaining on the medical register that they only sign what they know to be true. Therefore in order to complete even the most simplest of forms the GP must check the patients medical record.

Why not write what I ask

GP’s are under the BMA guidance and are tied to strict protocols of integrity, accuracy and upholding professional standards. Therefore they can only write what is factually correct and evidenced by their own medical assessment or from another health professional in writing.
Some patients can be disappointed by what they may want in a letter has not been reflected. Putting excessive pressure on the GP on something that Is not factually accurate is regarded as a breach of the Zero Tolerance Policy.

Why do I need to pay upfront

In the past we have completed reports and forms before payment has been made , but sadly there have been many occasions when the GP has completed there work but the payment has not been made. Therefore the fee must be paid in advance at the time of the request for their letter/form is made.

Practice Manager

Anita Vallamkonda

Practice Manager

Dev Patel

Deputy Practice Manager

Other Staff

Afsha Bilal Saleem

Nurse

Aneesa Raja

Pharmacist

Arif Khokhar

HCA

Imran Khan

Pharmacist

Rachael Mc Cubbin

Nurse

Simran Johal

Pharmacist