About the surgery

Ilford Medical Centre is a GP surgery providing a wide range of services to our patients. Our GPs are supported by our Practice Nursing and Administrative teams, as well as a wide range of other healthcare professionals through the Primary Care Network (PCN). 

Accessible Information Standard

The Accessible Information Standard (AIS) is a new NHS England information standard which must be implemented by all organizations that provide NHS or adult social care.

The AIS aims to ensure that people who have a disability, impairment or sensory loss receive information that they can access and understand, for example in large print, braille or email, and professional communication support if they need it, for example from a British Sign Language (BSL) interpreter.

The AIS required organizations to”

Ask – Identify patients who have any information or communication needs, and fond out how to meet their needs.

Record – Record those needs in a standardized way.

Alert – Highlight a patient’s record, so it is clear that they have information or communication needs, and clearly explain how those needs should be met.

Share – Include information about a patient’s needs with other NHS and adult social care providers, when they have consent or permission to do so.

Act – Make sure that people get information in an accessible way and communication support if they need it.

For more information about AIS, go to the NHS England website.

Teaching and Training

The practice is an accredited teaching and training practice, we have doctors who have completed part of their hospital training and are here to gain experience of working in general practice.

We also undertake the teaching of undergraduate medical students, and as part of their training they are encouraged to see patients under supervision you will always be informed in advance if there are students sitting in on your consultation and you will have the opportunity to decline if you so wish.